What our customers say
Absolutely loving the new floor and couldn’t be happier with the way David did the job! From the prompt measuring and assessment Ivan did, your quick and efficient quotes, just excellent service all around.
So much detailing in sanding and then finishing with the amazing “invisible” product to a high standard, it really brings out the beautiful Matai timber.
Really appreciate that David did give us the information about the various finishes and prompted us to visit you at the showroom, while he was still working on the sanding 😊.
Kind regards Maja, Auckland
We engaged Duncan Flooring to re-sand and apply polyurethane. The floor was Kwila timber and had been down for 16 years. Duncan Flooring were quick to respond to our email and provided a quote within 4 days. We had also contacted 2 other companies via their website and are still waiting for them to respond.
The finished product was very good, we also alerted them to a few blemishes and these were fixed within a few days.
We highly recommend Duncan Flooring for your flooring work.
Dianne and Jim, St Heliers
Thanks Duncan Flooring for a great job.
Our floor looks better than the day it was installed 15 years ago
Excellent communication as well.
Roger and Julie, Mt Eden
We were so impressed with your service and the effort your flooring technician made to finish it immaculately and on time!
Many thanks,
Annie, New Lynn
You guys are great to deal with...
To be honest you guys are great to deal with. As you know we had a couple of problems with the floor, one of which wasn’t your guys fault (faulty batch of something) and the other not sanded properly. But both times you guys came back and sorted it out which was the best outcome for us. You tried your best to get it fixed asap as we were on a tight schedule. I would highly recommend your team, they did a really good job and they were careful with the walls etc! We would definitely use you guys on our next floor.
Thanks, Ant
Excellent service and communication
We are very happy to highly recommend Duncan Flooring Ltd for their excellent service and communication.
A reliable, friendly Company to deal with and the end result on our project is one that we are very pleased with.
Thank you, Duncan Flooring Ltd
Ross & Sheryl
Prompt service at short notice
We have appreciated the prompt service at short notice and the result is very pleasing.
Your staff were unfailingly helpful and friendly and did their best to minimise any disruption to our lives.
Happy to recommend your service.
Best wishes
Alan, Auckland
Great looking floor.
Very happy with the workmanship and communication.
Great looking floor.
Cheers,
Rick, Freemans Bay
Professionalism and kindness
I just want to say that dealing with you and your company was a pleasure. With my constant canceling and changing my dates of when my home was ready to have the floors to be sanded it was wonder you had the patience to keep in touch.
When the date was finally settled a person arrived on time and gave some clear instructions on what would take place and the time it would take.
The floors looked amazing after the work was completed and it was done with professionalism and kindness.
I would lightly recommended to all my friends to access your service for a highly professional experience all around right from the first contact.
Regards
Jill B, Western Springs
Excellent workmanship
We’re so happy with Kosta’s work. He is amazing. We’ve loved having him in our home and really enjoyed his company but also his expertise and excellent workmanship. You’ve got a wonderful person here working for you.
Kind regards
Angelika
Our three properties
We have now used Duncan Floor Company on three properties to sand and polish the wooden floors. In each case we have been very pleased the with the result achieved and their cooperation in scheduling the job has always been appreciated. We highly recommend Duncan Floor Company for wooden floor sanding and polishing.
Thanks
Steve, St Heliers
A working relationship based on trust
It was great to deal with your ability to get our floor sanded and painted in time for our return. You gave us good advice about how long to be out of the house and what we needed to do to get it the job done. The phone call and texts while we were away was great about keeping us informed. This was a working relationship based on trust and that is what we experienced all the way through. The recommendation to use Duncan Flooring came through a Mt Albert facebook community query. I would so give this recommendation to anyone who needed one.
Thanks
Ken, Mt Albert
Your company’s service was professional
Your company’s service was professional, and our floor looks better than we had hoped. It was a pleasure dealing with you, Linda. You were professional in your approach, but also very kind. I particularly liked your sharing some of the company’s history with me.
Regards,
Gerry, Torbay
Home in Point Chevalier
I am so impressed with how fabulous the floors look after Duncan Flooring has completed the work at my home in Point Chevalier.
Right from the first call to you, to Dave’s quote and the interaction with the team, myself and my communication with my Son, I’ve received quality service.
Thanks again
Michelle, Point Chevalier.
“I can't speak highly enough of our experience with Duncan Floor Co. Communication was excellent and even though we kept putting the job back due to delays in our building work, Linda didn't shout at us once!
The finish on the floor is amazing and the match between the original floor and the reclaim add on is undetectable.
100% happy, great work and great value."
Simon, Onehunga, Auckland
Our old 1950s home
Yes just wanted to say thank you so much to you for the fabulous job you did on our home. The floors look so beautiful and we are so happy that they’re restored. Unless you’d seen the before pictures you would never know. We absolutely recommend Duncan Floor for the beautiful job they did in our old 1950s home.
Kindest regards,
Nora
Easy process
Jamey was very particular, professional and courteous. He had great communication skills and kept us informed on progress and likely timing. He also let us know the key stages in the process so we could see how it was progressing. A real asset to your company.
The floors look amazing.
Very happy with the whole process from quote, to scheduling, the on site work, and your follow up.
Great to see such talent in our local community. Well done!
We couldn’t be happier.
Cheers,
Tony, Auckland
Cork Tiles
I wish to express my gratitude to your employee, Kosta, for the excellent job he did on Saturday with regard to the re-installing of cork tiles in my laundry cupboards. It is a perfect job - actually looks better than previously !
Also, Kosta was so courteous and friendly and it was a pleasure to have him being involved in this insurance claim. I would be grateful if you could, again, pass on my thanks to him and kind regards.
Kind regards to you, too, Linda for your assistance and very pleasant and understanding phone calls.
Adrienne, Auckland
Wow the floors look amazing
I popped my head into the front door yesterday
Wow the floors look amazing ! I just want to say a huge Thank you
You made the impossible possible to get this job done 3 weeks before Xmas and getting the builder to do the remedial work.
Quick efficient effective outcome!!
Brilliant. Thank you so much
Jenni in Westmere
"I am beyond thrilled with my new floors!
The boys did an amazing job - on time, polite and easy to work with.
Thanks so much."
Clare, Auckland
"Duncan Floor Company has just completed sanding and sealing my kitchen, living room and dining room floors. I am delighted with how they look, achieving more definition in the wood and changing the colour to a more natural wood appearance. The surfaces in the kitchen were left clean. I would thoroughly recommend their team to anyone contemplating having their floors sanded."
Regards Kay, Auckland
"We just wanted to say Thank you so much! David did an amazing job on the hallway, it’s transformational, I couldn’t have imagined the floors ever looking like this, such a nice warm feeling when walking into our house now and the draft through the big gaps is gone! So please thank him, it looks great. We are actually contemplating getting David back to do another bedroom"
Matt B, Onehunga, Auckland
"Your team led by Nigel have just completed a really great refurbishment of our polished wooden floors. They were last done in 1994 and were in a high gloss finish but badly marked with stiletto heel damage along with water stains and general wear and tear. We returned home 3 days after they had been completed and the overall finish was really great and just what we expected when we walked in the door. From the initial visit to measure and quote to the actual sanding and finishing the service from your company was professional, friendly and informative when we asked questions. I have no hesitation in recommending Duncan Floor Company to any who asks me for a name for this type of work."
Matt, Cockle Bay, Auckland
"We were delighted with the end result of your company polishing our floors. Well organised and the team were a pleasure to deal with. Would happily recommend Duncan Floor Co. and use them again for any floor polishing at our house."
John F, Auckland
“We couldn’t be happier with floors and the workmanship, they look beautiful!
It has lifted the whole look and feel of the house and has brought out the best in the 100+ year old native timber.
As you can imagine, having the work done was a significant disruption to the home & family, so we really appreciate the fact that agreed timelines were kept too (the work was finished ahead of schedule in fact) and that there was excellent communication from Linda and the team every step of the way.
We wouldn’t hesitate to recommend Duncan Flooring to others.”
Chris and Katherine, Glen Eden, Auckland
"After having a less than satisfactory first experience with another company, Duncan Flooring came to the rescue - they restored our beautiful 100 year old wooden floors to their former glory. Half of our home was carpeted and the other half had reddened significantly over time with years of sun damage and polyurethane staining. The whole home now looks so seamless. Linda and team were all super friendly, easy to deal with and so helpful with all of our (amateur!) questions. Would definitely recommend them to anyone in the Auckland area."
Amelia, Parnell, Auckland
"I have used Duncan Floor Company Ltd to polish the native timber floors in two of my homes. On each occasion, I have been delighted with the results. The team at Duncan Floor Company Ltd are friendly and reliable. I would thoroughly recommend them. A big thank you to Dave, Linda and the team at Duncan Floors, the floor looks stunning”
Kevin, Laingholm, Auckland
"Recently we were unfortunate to have a flood in our home which necessitated the replacement of our cork tile flooring. Duncan Floor Co were nominated by the insurance company to undertake the work. What a pleasure it was to deal with this company. Everyone who came to our home was on time and we were delighted with the standard of workmanship. Firstly a visit to assess the damage and to measure up the job and an explanation of the time frame. This was particularly helpful as it meant we could plan our movements for the period. The tiles were lifted very efficiently and the job left clean and tidy. No mean feat as it was a big area. Then the tiler arrived and sanded the concrete floor, put two coats of special plaster over the next couple of days making sure the floor was properly dry in between and laid the tiles. Our stairs needed to have three rungs removed to allow the machines access to the area. A very professional job indeed. The tiler also advised us to create a barrier between the two storeys of our home to contain dust from the sanding machines. This information was particularly helpful. The floor was sealed, sanded and three coats of varnish applied - sanded carefully between coats. The carpet edges were replaced after the floor was dried. We are delighted with the result, the attention to detail and the very pleasant and professional tradesmen."
Val Welsh, St Heliers, Auckland
"We are very very happy with our new hallway floors! The team did an amazing job of it and were very professional. We're definitely going to recommend Duncan Floor Co. to our friends."
Keila B, Te Atatu Peninsula, Auckland
"Thank you so much to Duncan Floor Co. for the excellent work in polishing the floors in my home. The natural grain has been vastly enhanced by the careful attention and craftsmanship shown during the process. It was a pleasure to work with all members of your team - I appreciate the friendly and professional interaction."
Julia B, Sandringham, Auckland
"Absolutely love the floor and so happy I stuck with the satin that your employee suggested (I originally wanted Matte)."
Marijke C, Pukekohe, Auckland
"The cork looks absolutely lovely, and draws a lot of admiration from visitors. The Duncan Floor team were wonderful to have around. Professional, courteous, and with a quick chat, and a few laughs, they were into it, and finished in no time. They worked on Sunday to keep on schedule. The layer was a charm to watch. It is a pleasure to see a craftsman making the difficult look easy. The pride they took in their work was obvious."
Avis P, Still Water, Auckland
"We were out of town when this work happened and it was lovely to come back to a fabulous job completed by the Duncan Floor Co. team. The house was tidy & other than the floors looking so much better (and some fabulous new areas) we wouldn’t have know you were here."
Julie M, Mt Albert, Auckland
Call our friendly team to arrange a free measure and quote.
Call or email and we will organise a site visit.
